Your device
Device model and OS version (Android or iOS)
Help, when you need it
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back to exploring.
If you encounter an issue or have a feature request, please contact us below.
Typical response window is 1–3 business days.
Before you write
A few details help us solve things faster.
App version
App version, available from Settings
What you were doing
Affected mode, reproduction steps, and a screenshot
FAQ
A quick answer may already be here.
Does it work offline?
Core price, text, and QR recognition run on-device. Fresh FX updates and external searches require connectivity.
Are photos saved automatically?
No. Captured photos are saved only when you tap Save photo.
Can I analyze an existing photo?
Yes. Load image lets you use every recognition mode on photos from your library.